Frequently Asked Questions
ORDER AND DELIVERY
How to order products?
In our online store, select the product and its size, you wish to order and add it to the cart by clicking the button. When you have finished shopping, click on the shopping cart icon (top right), where a page with your selected products will open. Check the order, redeem any discount code and press the button, proceed to the checkout. In this step, fill in all required fields, with your information and than select the delivery address and payment method. Confirm your purchase by clicking on the Buy Now button (bottom right). Within a few minutes, you will receive an order comformation email at your email address, which you provide when you signed up.
Do I have to register to buy in the online store?
To purchase in the online store, it is not mandatory to register as a user. You can also make a purchase as a guest, but you will need to enter some mandatory information to submit and confirm the order. But as a registered user, the site will allow you to view the history of your orders, you can olso log in and be notify about activities in the online store, etc.
Can I track package delivery?
When you confirm and place your order, you will also receive a link in the confirmation message, through which you will be able to access information about the status of your shipment.
How can I cancel my order?
f you want to cancel or change your order, please contact us as soon as possible!
How do I know if my order is confirmed?
When you complete your order, you will receive a confirmation email at the email address you provided on the page. If you do not receive the message, we suggest that you also check your Spam inbox, where it can direct the message due to various computer settings. If you do not find the confirmation message in this inbox either, please contact us.
PAYMENT
What payment options are avaliable in your online store?
We offer various payment options, which are available to you at the end of the order on our site.
-Payment on delivery
-Banktransfer
-Payment via the Six-Payment system
-Payment via Pay Pal system
RETURN OF GOODS AND REFUNDS
How can I return products?
If you want to return the product in accordance with applicable law, contact us and we will arrange procedure for returning the product and refunding your purchase.